Every once in a while, there’s a company that just stands out from the rest. Rarely, is it a technology service company; even more rarely, a VPS provider. I’ve been with Linode for 5 years now and I can truly say that I’ve never had a problem with them. As those of you who know me personally (and profesionally), I don’t give praise to many people (much less companies). I always believe the Jury’s always out for deliberation. I will break my normal stance and say that Linode has changed this for me.
In the past 5 years, I’ve come to experience “Rock-Solid” service, near zero downtime and an incredibly intuitive interface for VPS management. While that will satisfy me, it will not move me to sing the praises of a company. These are things I expect from a Technology services provider. Linode, however, has taken it to a new level.
Case in point:
As some of you may have noticed, tonight, SwimmingInThought went dark for about 10 minutes. Yes, I could/should have set up a planned maintenance downtime, but being that tomorrow is CISPA celebration day (or should I say CISPA aggravation day), I figured it really wouldn’t matter.
I logged into my Linode console (very rarely, because it always works) and noticed a nice little message that stated I had a free upgrade waiting. Considering I was going to upgrade my server due to increased traffic lately, I decided to take a look.
Twice the CPU, Twice the Storage, More Bandwidth (all in the last 3 months). Uhm.. OK.. I just felt like I had won the Powerball of VPS Lottery! lol.
It was exciting! Just what I needed when I needed it! Pleasant surprise, right? I’d say so.
This isn’t the first time I’ve had a pleasant surprise waiting for me on Linode. This seems to be a common occurrence with this company. Lots of Freebies (that count)! They share in their success with their customers!
And it is with this post that I thank Linode and their team for building an incredibly robust service coupled with top notch customer service! It’s amazing how moral and ethical they are as well! The *uhm* people (if you even want to give them that much credit) in DC and Maryland could learn a lot from them. (Yes.. I had to put in the dig.. couldn’t help it).